Clear View Administration
Property Virtual Assisant, Real Estate Virtual Assistant, Construction and Trade Virtual Assistant
Case Study :: Electrican
Experience a shift in mental clarity to enable you to reclaim your time and perspective.
THE challenge
Does This Sound Like You?
John, a self-employed electrician with over 15 years of experience, not only excels in residential and commercial electrical work but is also proficient in performing Electrical Installation Condition Reports (EICR).
Despite his technical expertise and dedication, John felt overwhelmed by the administrative tasks that consumed his valuable time.
Seeking a lifeline, John discovered Clear View Administration.
THE solution
Service Offering
Get the help you need, when you need it. Our virtual assistant services are readily available to streamline your business.
Automated Scheduling System
Implemented an online scheduling tool that allowed clients to book appointments based on John’s availability, with automatic reminders.
Integrated Invoicing Software
Set up a cloud-based invoicing system that generated professional invoices, tracked payments, and sent automatic reminders for overdue accounts.
Compliance Tracking & monitoring
Created a system to monitor regulatory compliance deadlines and certification renewals, ensuring John stayed up-to-date without stress and anxiety.
CRM Implementation & maintenance
Introduced a CRM platform to manage client information, track service history, and streamline communication, making John feel organized and in control.
Sales & Quoting Software Tool
Customised quoting tool that allowed John to generate accurate estimates, including all necessary costs, reducing his stress and ensuring profitability.
Task Prioritisation & Workflow Management
Utilised a task management tool to help prioritise daily activities, balancing administrative duties with on-site work effectively, bringing John peace of mind.
Real Results From Past Clients
quality support, Local Support
Tanya's Expertise & Personality Make a Difference"
We have struggled in the past to find reliable business administration service providers to partner with. Clear View Administration are now our first (and only) choice for the quality of their service, competitive rates and flexible offerings. I would highly recommend them without hesitation.
Wes Maynard - Entrepreneur
the outcome
From Overwhelmed to Organised
Efficient Scheduling: The automated scheduling system cut the time spent coordinating appointments by 50%, allowing John to focus more on his electrical work and EICRs, bringing him immense relief.
Improved Cash Flow: The integrated invoicing software led to faster payment collection and reduced overdue invoices by 40%, easing John’s financial stress.
Regulatory Compliance: John’s certifications and compliance were always up-to-date, eliminating the risk of penalties or work interruptions, which greatly reduced his anxiety.
Enhanced Client Management: The CRM system improved client communication and retention, leading to a 20% increase in repeat business, filling John with confidence and satisfaction.
Accurate Quoting: The new quoting tool reduced the time spent on estimates by 30% and ensured all job costs were covered, improving profitability and alleviating John’s financial worries.
Better Time Management: The task management system allowed John to balance his workload more effectively, increasing his overall productivity by 25%, bringing him peace and balance.
By addressing these administrative pain points, Clear View Administration and Tanya enabled John to focus on what he does best—providing top-notch electrical services and EICRs. John’s business thrived as he finally found the relief and support he needed to succeed.
retainer support package
consistant monthly support
Additional hours beyond package allowance:
£35.00 per hour
All monthly retainer packages must be prepaid at the beginning of each month and require a minimum commitment of three months. Unused hours will expire at the end of each month, and you will receive updates as hours are utilized.
the
helping hand
£350
per month
- Offload small tasks to free up your time
- 10 hours
- fornightly support
the
supporter
£700
per month
- Expert, flexible support, to suit you
- 20 hours
- weekly support
the
sidekick
£1050
per month
- comprehensive assistance
- 30 hours
- daily support
the
all rouner
£1400
per month
- complete admin freedom
- 40 hours
- daily support
benefits of retainer support package
- Priority Service: Retainer clients receive priority, ensuring faster response times and dedicated attention.
- Budget Management: Fixed monthly costs make it easier to budget without unexpected expenses.
- Consistent Support: Guaranteed availability and consistent support.
- Proactive Assistance: we can anticipate needs and plan tasks in advance, improving efficiency and productivity.
- Strong Working Relationship: Long-term commitment fosters a stronger, more effective working relationship.
- Cost Savings: Lower hourly rates compared to ad-hoc services and packages that fit your specific needs.
Frequently Asked Questions
We know you still have a few questions about our Clear View Administration’s services. Get answers to your most Frequently Asked Questions below
Upon starting our working relationship, you will be required to sign a three-month retainer contract outlining our terms of business. Should you decide to terminate the contract for any reason, you may do so with one month’s notice.
Clients who prefer not to commit to a monthly package can opt for on-demand services, which will be subject to a hiring fee.
Office and client communication hours are from 9 am to 5 pm, Monday to Friday. Any urgent work required outside of these hours must be approved in advance and will be subject to additional charges. However, work can commence at any time as long as the deadline is adhered to.
With the convenience of the internet, virtual work has become more accessible than ever. Our setup includes a robust project management system where you can initiate projects and upload files seamlessly. Depending on your service tier, communication with me can take place across email, chat, telephone, or Skype.
Many of our clients have opted to create accounts or provide shared username/password access to platforms they utilize for diverse tasks.
I use a computer-based time tracking software called Clockify. To meticulously monitor every task, ensuring accurate billing based on actual time spent, to the nearest 15 minutes. You are billed only for the precise duration of work completed.
We will schedule regular review meetings where we can discuss any adjustments to your service package as needed.
Hiring a Virtual Assistant becomes essential when the time spent on administrative tasks starts impacting your profitability.
Yes, indeed! This is one of our most sought-after services! We have skilled customer service experts in our team who are ready to contact your customers for making, modifying, and discussing bookings, scheduling quotes, following up after jobs, and addressing any other needs you may have.
Moreover, we offer a fantastic VOIP phone system that allows our clients to forward all or selected calls to our team for handling. You even have the option to permanently port your landline or 0800 number to us and eliminate the need for your current phone system altogether!
Privacy and confidentiality for our clients and their clients is a top priority for the Released team. One tool we use to ensure the security of your passwords is NordPass, a secure password manager.
Most of the data we have access to will be stored in your own cloud database, which our team will access remotely using whichever method is mutually agreed to.
Every business has distinct requirements, and with the wide range of job management software available, there’s likely a solution that aligns perfectly with your needs.
Therefore, we utilize the specific software that best suits your business. For trade businesses, options like Tradify or ServiceM8 are available, while property management businesses might benefit from COHO, Arthur, or similar platforms.
We are experienced in adapting to meet the specific needs and preferences of our clients’ businesses.
Case Studies: Unlocking the Power of Virtual Support
electrican
Endless streams of paperwork took my client’s time in evenings and weekends. We enabled our client to gain time with his family and streamline his business.
archtect
Facing a growing roster of new business, our client sought our services to efficiently their manage tasks, while they concentrated on customer service.
property manager
With constant changes in property legislation, our client needed systems and processes to ensure they remained compliant and relevant.