Committed to You
Your Business is Our Business

We are your service provider with an outstanding provision of support and resources for working with your clients

retainer support package

consistant monthly support

Additional hours beyond package allowance: 
£35.00  per hour

All monthly retainer packages must be prepaid at the beginning of each month and require a minimum commitment of three months. Unused hours will expire at the end of each month, and you will receive updates as hours are utilized.

the
helping hand

£350

per month

the
supporter

£700

per month

the
sidekick

£1050

per month

the
all rouner

£1400

per month

benefits of retainer support package

hourly & daily packages

flexible support

Additional hours beyond package allowance:
£40.00 per hour

These packages are designed to cater to your specific needs, whether you require short-term assistance or extended support. With our hourly rates, you pay only for the time spent on your tasks, making it ideal for smaller projects or intermittent work. Our daily rates offer great value for more intensive, full-day engagements, ensuring focused and dedicated service.

ad-hoc

£40

per hour

half a day hire

£150

per day

full a day hire

£300

per day

benefits of hourly & daily packages

members of:

Included In All Packages

Time Tracked: Each task is tracked to the nearest 5 minutes. Detail is given on work that was completed during each time period. A PDF of the results will be given regularly. The full breakdown will be given at the end of each calendar month.

Project management space : In order to stay ultra-organised and on top of all work, we’ll be primarily collaborating in our online “office” which is a robust project management space. This will allow us to discuss the progress of work and review the history of the work completed

Invoicing:
My invoicing platform will issue your estimates and invoices. Within the platform dashboard ability to view all estimates and invoices.

none of the following overheads

Additional Services

Occasionally you need some face to face assistance, this can be accomodated with support packages below

Property Viewing Agent

By leveraging my expertise property managers, estate agents and letting agents ensure flexible and reliable viewing schedules that cater to the needs of potential buyers and tenants.

This service helps to manage busy periods, cover for absent staff, and handle properties within the M25 radius, all without the need for long-term commitments or significant investment. 

Payment terms: Payment is required in advance. Services cancelled with less than 6 hours notice will also be charged in full.

We can collect the keys, ensure it is presentable (if needed), conduct the viewing, and provide you with immediate feedback on the potential buyer or tenant. (within M25)

Set a time period for visitors to attend and provide me with the list and time slots. We will greet each potential buyer and tenant, facilitating their viewings in timely manner. You’ll receive immediate feedback on who attended and their impressions. (within M25)

Assess the property’s overall condition, and ensure it remains secure. Call-out repairs service to address any maintenance issues promptly, collect mail forward to appropriate party (at cost, within M25).

Property
Inventories & Inspections

We offer comprehensive reports and inspections for inventory companies, letting agencies and property management agencies, utilising the advanced Smarter Inventories software to conduct the reports. 

Our detailed reports ensure accurate documentation and peace of mind.

Payment terms: Payment is required in advance. Services cancelled with less than 6 hours notice will also be charged in full.

Conduct a full inventory, schedule of condition and meet with the new tenants at the property on their move-in day to complete the check-in process. We hand over the keys and review the inventory report with them, ensuring they understand it. We also record the meter readings, document the keys, and test and record the smoke and CO2 detectors.

Meet with the vacating tenants at the property to collect the keys and assess the property’s condition compared to when the tenancy began. We document any damage, marks, cleaning, or maintenance issues in detail. We also take and record meter readings and ensure the keys are logged and returned to the landlord or agent. Any major issues are reported immediately.

Inspect the property, take photos, and provide a written overview of its general condition and cleanliness. We will document any evidence of smoking, unauthorized occupancy, pets, and general misuse of the property or tenancy terms. Also check for maintenance and compliance issues, whether present or preventative, such as signs of water ingress, damp, condensation, and mould. 

Surveyor Chaos to Client Focus: A VA's Impact

Tanya’s professionalism and articulate communication style ensured my clients received top-notch service. She’s not just an assistant; she’s an extension of my team, freeing me to focus on what I do best,  delivering accurate surveys and exceeding client expectations. 

Jonathan Ambrose, Surveyor & visionary entrepreneur

Next Steps In Collaborating with Us

1. Discovery Call

Our collaboration begins with a call where we get to know each other. During this conversation, we’ll discuss your business needs, goals and determine if we’re a good fit for each other. Please read the ABOUT page before the meeting.

2. Contract & invoice

Following a successful discovery call, Tanya will send you a summary of our conversation and any action items. You will also receive a contract outlining our agreed terms and an invoice. Once the contract is signed and the invoice is paid, we’re ready to move forward.

3. Onboarding Meeting

We will delve into the specifics of our working relationship, including your preferred working hours and procedures. Establish how you will provide tasks, documents, and any necessary passwords to ensure smooth and efficient collaboration.

Case Studies: Unlocking the Power of Virtual Support

electrican

Endless streams of paperwork took my client’s time in evenings and weekends. We enabled our client to gain time with his family and streamline his business.

archtect

Facing a growing roster of new business, our client sought our services to efficiently their manage tasks, while they concentrated on customer service.

property manager

With constant changes in property legislation, our client needed systems and processes to ensure they remained compliant and relevant.